FAQ Page

cheese tray

What are your operating hours?

The Vista Room resumes service this fall on Tuesday, September 11, with the last day of service on Thursday, December 6.

We seat lunch starting at 11:45 a.m., Tuesday through Thursday, excluding University holidays. Seating ends at 12:30 p.m., and the dining room closes for lunch at 2 p.m.

How do I make a reservation?

You can make your reservation in four different ways:

  • Parties under 10 persons through Yelp preferred! Reservations at The Vista Room
  • Email us at vista@sfsu.edu
  • Call the dining room at (415) 405-4100. If it is after operating hours, or if we are unable to take your call, please leave a message with your preferred reservation time, your party size, and your name and contact information. We will return your call within one academic day.
  • Stop by The Vista Room between 11:45 a.m. and 2 p.m. and make your reservation in person!

If you plan to pay for your meal by charging to a house account, please email your reservation request and include your house account number.

If you would like to reserve The Vista Room for a private event, dinner event, reception, banquet or buffet, please see Catering & Banquets

How do I pay?

Payment is by credit or debit card, or charged to your house account, after you finish your meal. We accept the following credit cards: Visa, MasterCard, Discover, JCB and Diners Club. We do not accept American Express, checks or cash. The charge does not reference The Vista Room. We can only accept up to three credit cards per table. Gratuity cannot be placed on your credit card or house account. Any gratuity should be in cash, and goes to the HTM Scholarship fund.

House Account

If you are a San Francisco State University entity and dine with us frequently, you may be eligible to set up a house account. See House Accounts for more information

Is a meal $17.00?

Yes and no.

We offer a $17.00 three-course prix fixe that includes all-you-can-drink select beverages. Sales tax is not included.

However, you may now order off the menu á la carte. If you are not in the mood for a full three courses, you can order an entrée, or an appetizer, or whatever you want for the individual price of each item plus tax.

I want to book a large party for lunch in The Vista Room. What do I do?

Please contact The Vista Room directly for regular lunch reservations for a group of twelve or more people. Please call the dining room at (415) 405-4100. For parties of 11 or more, or if a private dining area is required, please email vista@sfsu.edu and inquire about a banquet event or private dining reservation.

I am allergic to—or cannot eat—certain foods. Am I still able to dine at the Vista Room?

Most of the time, yes.

We always have vegetarian options on our menu. Vegan and gluten-free options are made upon request. Please notify us in advance if you have any dietary restrictions.

We offer gluten-free options to the best of our abilities, though we are not a GFCP operation as our facilities work with wheat products. We cannot effectively accommodate persons with celiac disease or other severe gluten allergies. Known allergens on the premise include milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat and soy.

How do I provide feedback on my visit to The Vista Room?

We welcome constructive criticism and feedback on the food, service, hospitality and overall experience you received during your visit. Complete a Vista Room Survey to leave feedback and comments about your experience.

I’d like to work in The Vista Room. How do I apply?

The Vista Room is a learning laboratory, and we generally do not offer non-course-related employment positions. If you are a current San Francisco State student, and wish to be involved with The Vista Room experience, please see our Opportunities page.

Am I able to order alcoholic beverages at The Vista Room?

At this time, we do not offer alcoholic beverages during regular lunch service. We do allow and serve BYOB wine and beer for University-sponsored, non-student, nominee department events booked at The Vista Room. For more information about booking an event with alcohol service, see Catering & Banquets